Refund policy
Customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review the following return and refund guidelines.
Return Eligibility
Returns may be requested within 14 days of receiving the order. To qualify for a return, items must:
- Be unused and unworn
- Include original tags and packaging
- Be in original condition without damage or stains
Non-Returnable Items
The following items cannot be returned:
- Customized or personalized products
- Final sale or clearance items
- Gift cards
Refunds
Once the returned item is received and inspected, customers will be notified regarding refund approval. Approved refunds will be processed to the original payment method within 5–10 business days.
Exchanges
Exchanges are only available for defective, damaged, or incorrect items received.
Shipping Costs
Shipping charges are non-refundable unless the item received was defective or incorrect.
Contact
For return or refund assistance, please contact customer support through the official store contact channels.